About Us

Interaction Disability Services ‘Interaction’ is a NDIS registered, not for profit, values based organisation committed to empowering people.  Being person-centred, we work alongside people to identify their better life now and their future goals and aspirations.  Our flexible approach means we represent and resource people with personalised services.

Interaction was founded in 1979 by a group of parents, including parents of a child with PWS.  Their aim was about maximising the responsible independence for people in Western Sydney with intellectual disability.

Early efforts focused on the transition of people from their family home, into an intensive skill development program supported by families and volunteers. Empowering people through education and community networks, people were then transitioned to independent accommodation with minimal assistance.

From these humble beginnings, Interaction expanded to provide the following services annually to over 550 children, adults and their families: State funded accommodation support; flexible/combination respite; behaviour/specialist intervention; in-home accommodation support; case management and local coordination; learning and life skills development; recreation and holiday programs.

2015 brought change to the sector, with the introduction of the NDIS, which Interaction is now a registered provider of supports for.  Although we have successfully moved with the times, Interaction has stayed true to our Values – an organisation committed to empowering people.

In addition to being a person-centred service provider for people with intellectual disability, Interaction is recognised as a service provider of choice for individuals with Prader-Willi Syndrome (PWS). In 1992, Interaction established Australia’s first accommodation model specifically for three adults with PWS.  In 1993, this residential model was recognised by the International Prader-Willi Syndrome Organisation as best practice for individuals with PWS. 

Over time, and as a result of regular consultation and extensive training with PWS professionals locally and internationally, our services and supports concept has been developed and expanded upon.  We look forward to providing you with the best possible PWS services and supports to ensure you and/or the person you care for can live an empowered life and be as independent as possible.