NDIS Services Manager
Helen has been an invaluable part of the team for almost 20 years! Part of Helen’s responsibilities include overseeing the intake and allocation of new participants and liaising with participants, families and other organisations when they are looking for a particular type of support. Helen loves seeing the people we serve reach their goals – such an important moment – it inspires us all to keep doing the things we do.
Helen holds a BA in Community Welfare, and a BA Honours 1st Class in Social Science. Her passion of working with parents with intellectual disability inspired her research on ‘Parents with Intellectual Disability and the Child Protection Process’. Outside of the workplace Helen has recently completed a 60km walk in just under 14 hours, helping to raise over $5,000 for the Fred Hollows Foundation. Helen loves hiking and history, she’s planning to combine these interests by hiking from one side of Britain to the other, on a history trail based on the Tudor period.
Michelle started with Interaction in early 2017 as one of our highly respected Social Educators. Within that time she has quickly progressed, recently moving into her new role as one of four Support Coordinators. Michelle provides person-centred support to participants, offering them choices and supporting them to make informed decisions. She assists participants with their involvement in the community, and encourages independence.
Seeing the people we support reach their goals due to the hard work Michelle and others at Interaction provide is what Michelle loves most about her job. Michelle comes to Interaction from a strong administration background, within privately owned companies and the local Government sector – which included providing services and opportunities to the indigenous community in Western Sydney.
Away from Interaction, Michelle loves sports and is very active with her family and friends.
Graham started with Interaction in mid-2018 after spending most of his career in the health and medical devices industry. Of his current role as Support Coordinator, Graham says “seeing those around me smile and watching them build confidence and skills is a huge motivator for me. I’m inspired by the determination and enthusiasm of those who trust me to take care of their well being and I love seeing them succeed. I’m proud to work with a team of Support Coordination experts who are genuinely people focused and foster a great culture of helping everyone around them.”