Contact Us

Feedback and Suggestions

Any suggestions on how Interaction can enhance your experience and positively improve the quality of our services is always welcome. For general enquiries, please contact us via the form or email address below, and a staff member will be in touch within 1 to 2 working days.

Contact Us


Phone: 1300 668 123
Fax Number: 1300 131 665

General Enquiries:
Accommodation Services:
Behaviour & Allied Health Services:

Interaction Head Office
6 /16 Lexington Drive
Bella Vista NSW 2153

Postal Address
PO Box 7020
Baulkham Hills BC
NSW 2153


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Feedback: If you are happy with INTERACTION and its staff, you can let us know via our Feedback Form.


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Interaction believes that everyone has the right to complain or provide feedback. If we aren’t meeting your expectations, we would like to know how we can make things better. Interaction believes that the most effective way to resolve a complaint is informally however if you would prefer you can always;

Call: 1300 668 123
Write a letter and mail it to:
Interaction Services
PO Box 7020
Baulkham Hills BC
NSW 2153
Or complete Interaction’s Complaint Form

Interaction has an easy-read Complaints, Feedback and Compliments Policy and easy-read Complaint form to assist you with making a complaint.

If you need help making a complaint, you can ask any of our staff to help, or contact an advocacy organisation to get advice.

At Interaction we treat all complaints seriously and that your right to confidentiality and a timely resolution is respected.

If you would like to make a complaint about Interaction directly to the NDIS Quality and Safeguards Commission please call 1800 035 544 (TTY 133 677) or visit their website on

Whistle-Blower Policy

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In accordance with recent amendments to whistle-blower legislation, Interaction has updated its Whistle-blower Policy to further demonstrate our commitment to providing services in a safe and honest way. Click here to view the policy or click here to view the easy-read policy.

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